GO SPORTZPrivacy policy
Who we are
GO SPORTZ Limited ("GO SPORTZ", "we") is the company behind the GO SPORTZ platform. Company number: 17374436 · Registered office: Unit 8 Melford Road, Hazel Grove, Cheshire, SK7 6DD, United Kingdom · Contact email: team@gosportz.co.uk.
This notice has two parts: Part 1 covers this website, and Part 2 summarises how the GO SPORTZ platform and mobile app handle data. The complete platform privacy notice will replace Part 2 before the platform launches publicly.
Part 1: this website
What this website collects
- Fonts, images and code are served from our own hosting.
- The site is hosted on Cloudflare Pages. Cloudflare processes technical data such as IP addresses in server logs to deliver and secure the site.
Forms
When you use a form on this site (for example to book a demo, contact us, or join a waiting list), we collect the details you enter, such as your name, email address, phone number and club name. We use them to respond to you and to arrange and follow up the demo you asked for. The lawful basis is our legitimate interest in responding to enquiries about GO SPORTZ.
Form submissions are emailed to us at team@gosportz.co.uk through Cloudflare's email service, and are kept for up to 12 months after our last contact with you unless the conversation becomes a customer relationship.
Cookies and analytics
We use Google Analytics 4 to understand how the site is used and make it better. It only runs after you accept analytics cookies in the banner shown on your first visit. Until you accept, no analytics cookies are set and no tracking runs, and declining does not affect your use of the site.
- Essential cookies — a small record of your cookie choice, so we do not ask again. This runs without consent, as the law allows.
- Analytics cookies (Google Analytics 4, provided by Google) — set only after you accept. They tell us which pages are visited and how people move through the site, with IP addresses anonymised. We do not use them to identify you or to advertise to you.
- You can change your mind at any time using the Cookie settings link in the footer, or by clearing cookies in your browser.
- Google processes some analytics data outside the UK. Those transfers are covered by the safeguards described under International transfers below.
Who we share data with
- Cloudflare hosts this website and processes technical data (such as IP addresses in server logs) to deliver and protect it.
- Google provides Google Analytics 4, which we use to measure how the site is used. It runs only after you accept analytics cookies, and IP addresses are anonymised.
- We do not sell personal data, and we do not share it with anyone else. If we add tools that process enquiry data (for example a booking calendar or a customer relationship system), we will name them here first.
International transfers
Cloudflare operates a global network, so technical data may be processed outside the UK. Cloudflare provides safeguards recognised under UK data protection law (including the UK International Data Transfer Addendum) for such transfers. Google Analytics may also process data outside the UK, and Google relies on the same recognised safeguards. Enquiry details you send us are handled in the UK.
How long we keep data
- Enquiry and demo-request details: up to 12 months after our last contact with you, then deleted, unless the conversation has become a customer relationship.
- Server logs are retained by Cloudflare on its standard short rotation and are not kept by us.
Security
The site is served over HTTPS only. It stores no personal data itself, makes no third-party requests from your browser, and has no user accounts. Enquiry details are held in access-controlled systems and limited to the people who need them to respond.
Automated decisions and marketing
We make no automated decisions about you and run no profiling on this website. We will not send you marketing emails unless you ask for them, and anything we do send will be easy to opt out of.
Your rights
Under UK data protection law you can ask us for access to your personal data, correction, erasure, restriction of processing, and portability, and you can object to processing based on legitimate interests. Contact us using the details above (team@gosportz.co.uk). We may ask you to confirm your identity, and we will respond within one month.
You also have the right to complain to the Information Commissioner's Office: ico.org.uk, or by post at Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.
Children and this website
This website is aimed at adults: coaching companies and parents. It is not directed at children and collects no data from them. How the platform itself protects children's data is summarised in Part 2 below.
Part 2: the GO SPORTZ platform and app
Who uses the platform
Coaching companies run their club through the admin portal. Coaches and parents have app accounts. Children can be given app access only by their parent, at the parent's discretion; until then, the parent manages everything on the child's behalf.
What the platform holds
- Account details for club staff, coaches and parents (name, contact details, login).
- Player profiles managed by parents: the child's name, age group, club membership, development level, badges and XP, homework challenge activity, exercise overview and coach feedback.
- Operational records kept by clubs: bookings, attendance and registers, accident reports, the communications log, and per-session media consent choices.
- Payment records for bookings. Card details are handled by Stripe or PonchoPay and are not stored by GO SPORTZ.
- Retention periods for each category are set out in the platform privacy notice.
Where platform data lives and who processes it
The platform, its database and its file storage are hosted in the AWS London (UK) region, so club, parent and player data is stored in the UK.
Services the platform uses:
- Stripe and PonchoPay: payment processing. Card details are held by them, never by GO SPORTZ.
- Amazon Web Services: file storage. Photos and files are private, encrypted, and shared only through short-lived signed links.
- Google Firebase: sign-in (including Google Sign-In) and push notifications to the app.
- SendGrid: sending emails such as booking confirmations.
- Cloudflare: network delivery and security protection.
Where a service processes data outside the UK (for example Google or SendGrid), transfers are covered by the safeguards recognised under UK data protection law, including the UK International Data Transfer Addendum.
Platform security
All traffic is encrypted in transit (HTTPS/TLS). Passwords are stored hashed, never in plain text. Access is role-based: parents see only their own account and their own children, and coaches see only the parents and players linked to their club. Files, including any session photos, live in private storage reachable only through time-limited signed links. The platform is developed against OWASP security guidance, and production sits behind Cloudflare's firewall, rate limiting and DDoS protection.
Who is responsible for platform data
Each coaching company is responsible for its own members' data and uses GO SPORTZ to manage it; GO SPORTZ Limited operates the platform that processes it on their behalf, and is responsible for platform account data. The controller and processor roles are set out in the platform privacy notice and the club agreements.
How the platform treats children's data
The GO SPORTZ platform is built for youth sport, so children's privacy is a design decision, not an afterthought:
- Children never get app access automatically. A parent creates and controls the account, and grants their child access at their own discretion.
- Access is narrow by design. Parents see only their own account and their own children's profiles. Coaches see only the parents and players linked to the club they are part of.
- Media consent is captured per session with clear checkboxes, so clubs always know which children can appear in photos and video.
- Payments are processed by Stripe or PonchoPay. GO SPORTZ does not store card details.
The full platform privacy notice, covering the roles of GO SPORTZ and each coaching company in handling member data, will be published before launch.
Changes
We will update this page as the company completes registration and as the platform approaches launch, and change the date at the top when we do. Significant changes will be flagged on this page rather than made silently.